Privacy Policy
Last updated: 28 August 2026
She Rises Co. (ABN 89 295 200 885) is operated by Lucy Ann Bond, sole trader (“I”, “me”, “my”, “She Rises Co.” or “we” in this Privacy Policy).
This Privacy Policy explains how I collect, use, store and protect your personal information when you visit or use www.sherises.space (the “Website”), purchase my services or products, contact me, or otherwise interact with She Rises Co.
I respect your privacy and aim to handle your personal information responsibly and transparently.
1. What personal information I collect
Depending on how you interact with me, I may collect:
your name;
your email address;
information you voluntarily provide to me when making an enquiry, booking a service, purchasing a product or communicating with me;
information you choose to share as part of life coaching, energy healing or oracle reading sessions;
information you provide when requesting or accessing recorded meditations;
details relating to your purchases, bookings and transactions;
information relating to payments, including information necessary to confirm a bank transfer or process an online payment;
information collected automatically when you use the Website, such as IP address, browser/device information, pages visited and information collected through cookies or similar technologies.
You are not required to provide information that is not reasonably necessary for the service you are requesting. However, if you do not provide information that is necessary for a particular service or transaction, I may not be able to provide that service.
2. Information you choose to share with me
My services may involve you voluntarily sharing personal information about your circumstances, experiences, feelings, beliefs, relationships, wellbeing or other aspects of your life.
You decide what information you wish to share.
Please do not provide information that you do not want me to receive.
Some information you choose to share may constitute sensitive information under Australian privacy law, depending on its content. Sensitive information can include information relating to health, religious or philosophical beliefs and other matters requiring additional privacy protection.
I will treat information shared with me in the context of my services as confidential and will only use or disclose it as reasonably necessary to provide my services, comply with my legal obligations, protect my rights, or where you have otherwise authorised me to do so.
3. How I collect your information
I may collect personal information:
when you submit a contact or enquiry form through the Website;
when you book or purchase a service;
when you communicate with me by email or other communication channels;
when you provide information during a coaching, energy healing or oracle reading session;
when you purchase or access recorded meditations;
when you make a payment through the Website;
when you make a bank transfer;
when you voluntarily provide information to me for another purpose connected with She Rises Co.; and
automatically through the Website, including through cookies and similar technologies.
The Website is hosted and operated using Squarespace. Squarespace may collect certain information automatically when you visit the Website, including technical and usage information, cookies and similar information. Squarespace also has its own privacy practices and policies.
4. Why I collect and use your personal information
I collect and use personal information for purposes including:
responding to enquiries;
communicating with you about services you have requested;
providing life coaching, energy healing, oracle readings and other services;
providing access to recorded meditations and other purchased digital products;
processing and confirming payments;
administering bookings and purchases;
maintaining business and transaction records;
providing customer support;
improving my Website, services and customer experience;
communicating important information about your purchases or services;
sending marketing communications where permitted and, where required, with your consent;
complying with legal, accounting, taxation and other regulatory obligations;
preventing fraud, misuse or security issues; and
protecting my legal rights and interests.
I will not use your personal information for purposes that are unrelated to the purpose for which it was collected unless permitted by law or you have otherwise consented.
5. Payment information
I accept payments through the Website as well as by bank transfer.
When you make an online payment, your payment may be processed by a third-party payment provider integrated with Squarespace. I do not intend to collect or store your complete credit or debit card details myself.
The payment provider may collect and process your payment information in accordance with its own privacy policy.
Where you pay by bank transfer, I may receive information such as your name, the amount transferred, payment reference and other information included with the transaction.
I retain transaction and payment records where necessary for accounting, taxation, legal and business purposes.
6. Squarespace and other service providers
My Website is hosted using Squarespace.
I may also use third-party providers to operate my business, such as payment processors, email providers, booking systems, cloud storage providers, accounting services or other technology providers.
These providers may process personal information on my behalf or independently in connection with the services they provide.
Where appropriate, I take reasonable steps to use reputable providers and to ensure that personal information is handled in accordance with applicable privacy requirements.
Some service providers may be located outside Australia or may store or process information overseas. This means your personal information may be transferred to or accessible from countries outside Australia.
7. Cookies and website analytics
My Website may use cookies and similar technologies.
Cookies are small files or pieces of information stored on your device that can help a website operate, remember preferences, maintain security and understand how visitors use the website.
Squarespace uses cookies and similar technologies as part of providing and operating websites hosted on its platform.
The Website may also use analytics or other third-party technologies from time to time.
You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect how the Website functions.
8. Marketing communications
From time to time, I may send you information about She Rises Co., including services, products, events, offers, recorded meditations or other content that may be relevant to you.
Where required, I will obtain appropriate consent or rely on another lawful basis for sending marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting me.
I will respect your request to stop receiving direct marketing communications.
9. When I may disclose your information
I do not sell or rent your personal information.
I may disclose personal information where reasonably necessary to:
provide the services you have requested;
process payments;
operate and maintain the Website;
provide technology, hosting, email, accounting, booking or other business services;
comply with taxation, accounting, legal or regulatory requirements;
respond to lawful requests from government agencies or authorities;
protect the safety, security, rights or property of She Rises Co. or another person;
prevent fraud, misuse or other unlawful activity; or
where you have otherwise given your consent.
I will only disclose information for purposes that are reasonably connected with my business activities or as otherwise permitted or required by law.
10. Confidentiality of coaching, healing and oracle reading information
I understand that information shared during a coaching, energy healing or oracle reading session may be personal or private.
I will take reasonable steps to keep this information confidential.
However, confidentiality cannot be guaranteed in circumstances where disclosure is required or authorised by law, necessary to protect someone from a serious risk of harm, or otherwise permitted under applicable law.
I also cannot guarantee the security of information while it is being transmitted through the internet, email or other electronic communication systems.
11. Security of your information
I take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Security measures may include appropriate passwords, access controls, secure online platforms and reputable third-party service providers.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
If I become aware of a privacy or data security incident, I will take reasonable steps to contain, investigate and respond to it.
Where applicable under Australian privacy law, I will comply with the Notifiable Data Breaches scheme and notify affected individuals and the Office of the Australian Information Commissioner where required.
12. How long I keep your information
I retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and meeting legal, taxation and accounting obligations.
Different types of information may need to be retained for different periods.
When personal information is no longer reasonably required and I am not legally required to retain it, I will take reasonable steps to securely delete, destroy or de-identify it.
13. Accessing or correcting your information
You may contact me to request access to personal information I hold about you or to ask me to correct information that is inaccurate, incomplete or out of date.
I may need to verify your identity before providing access to or changing personal information.
In some circumstances, I may be legally permitted or required to refuse access or correction.
14. Privacy concerns and complaints
If you have a question, concern or complaint about how I have handled your personal information, please contact me using the details below.
I will take your concern seriously and will endeavour to respond and resolve the matter in a reasonable timeframe.
If you are not satisfied with my response, and Australian privacy law applies to your circumstances, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
15. Overseas disclosure
Some of the technology and service providers I use may be based outside Australia or may store or process information outside Australia.
As a result, personal information may be disclosed to or accessible by overseas service providers.
The countries in which information may be stored or processed can change depending on the providers and services I use.
Where applicable, I will take reasonable steps to comply with Australian privacy requirements concerning overseas disclosure of personal information.
16. Children's privacy
My services and Website are intended for adults.
I do not knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to me without appropriate consent, please contact me so that I can consider whether the information should be deleted.
17. Links to other websites
The Website may contain links to third-party websites, platforms or services.
I am not responsible for the privacy practices, content or security of third-party websites.
I recommend reviewing the privacy policy of any third-party website before providing it with personal information.
18. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, services, technology, legal requirements or privacy practices.
The updated version will be published on this Website with a revised “Last updated” date.
19. Contact
She Rises Co.
Sole trader: Lucy Ann Bond
Website: www.sherises.space
For privacy enquiries, access or correction requests, or privacy complaints, please contact me through the contact details provided on the Website.